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How can I contact support?

How to reach the BabyPenguin team and what information helps us help you faster.

How to contact us

Email support@babypenguin.ai for general help with your account, billing questions, technical issues, or anything else about using the product.

For Enterprise inquiries

If your question is about Enterprise features (Agent Hub, Opportunities, Agents, Actions) or about a custom plan, contact sales@babypenguin.ai instead.

What to include in your message

To help us respond faster, include:

  • The workspace involved (name or ID).
  • The page where you saw the issue.
  • The filters you had active.
  • What you expected to see versus what you actually saw.
  • Screenshots if relevant.

When to use Community instead

For feature requests or product feedback that you want to share with other users, post in the Community section. Other users can vote and comment, and the team reviews all suggestions there.

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